Ordering from them was simple, they use Google check-out which gives you a couple ways to pay.You can use Paypal, a credit card, or pay in person at their store. I used the credit card option and it was easy and straight forward. They ship with USPS, which I love since UPS always seems to give me the run-around, and give you different options with that which are: Express Mail, Priority Mail, and Parcel Post. I choose Priority because for my order it was only about 3 cents more expensive than Parcel Post. I placed my order on the evening of the 14th and it arrived on the morning of the 18th. I wasn't given a tracking number for the package, but I estimated that it would've arrived about then (I mail a lot of things, so I've gotten good at estimating when things will arrive). They sent me a lot of emails telling me about my order, but they seemed to be the same emails recycled over again with different subject lines. It showed me a summery of my order and provided a link that was meant to show more order details that I couldn't get to work for the life of me.
Customer Service: 4/5 stars
The box that arrived to me was a plain brown box with the addresses written in sharpie. The mailing label was the kind that you get when you go into the Post Office instead of printing it online. I didn't think much of it, since that's not really important. What was important however, was that the box was crushed and opened a little. The tape was peeling off the edges and you could see right into the box. If I had purchased anything small or fragile I fear that I would have been lost or broken in transit. I found this unsettling, but everything I ordered was there. Another thing I found to be odd was the lack of packing slip or invoice.
Packing: 2/5 stars
Shipping speed 4/5 stars
Now lets move on to the items I ordered! Lots of photos coming up. First up is one of the shirts!
As you can see here the fit is relaxed and a little loose on me. I haven't decided if I will keep it as is or make it into one of this DIY altered shirts so that it fits nicer. It's a size small as you can see the the next pic, and it seems that means like a standard adult size small. It's probably one of those unisex t-shirts. I am a size US 4-6 for reference.
This is the inner "tag" I love that it's printed on because traditional tags always irritate the back of my neck. All the legit shirt stuff! It's licenced, so no bootlegs here and 100% cotton.
Front of the shirt unworn. I love the print. It's clear and vibrant. It looks great and if I don't put it in the dryer I can see it lasting a long time (note: things just last longer when you don't put them in the dryer, this is not a manufacturing problem.)
More about the sizing. It's 18 inches from armpit to armpit.
Overall this is a really great shirt. It's well made and I feel like it will last a long time. The website doesn't list how the fit is on them, so I hope this can help someone make the correct size decision.
4 out of 5 stars
Next: The other shirt!
This shirt is so cute. It's more fitted than the other shirt, I believe it's in juniors sizing. I have seen this same shirt at Hot Topic, but they charge more. Anyway, I got the small and it's pretty perfect. I am a little afraid of it shrinking and not fitting. Again, the website did not list the sizing fit, so I had to guess. I like how it fits now, but if I could do it over I think I would have gotten Medium size.
Inner tag. This one is identical to the other shirt. Also 100% cotton.
Here's how it looks unworn. As you can see the fit is completely different from the other one. This one has more of a shape to it than a straight up and down. the sleeves are also shorter. The screen print on this one isn't as thick as the other so some of the colours have become distorted, but this is necessary due to the knit of the fabric. It's stretchy and if the print were thicker it would crack. :-)
This one measures 16 inches from armpit to armpit.
Next up: the tote bag. I cannot say enough good things about this bag. It's awesome. It's made of a thick canvas material. I have more expensive totes that are thinner than this one. The inside is lined with a small zip pocket and the top zips shut.
Here's how it looks. The colours are brighter than the shirt because they were able to print the ink thicker. It looks really great. The handles are long on this one, which helps it stay on my shoulder easier and is more comfortable.
Just a close up of the print. Here you can see how thick and nicely it's printed.
And the lining.
Cute zipper pocket. It can fit a phone or some personal items.
Here it is all full of my stuff. It's still got room to spare!
This is everything I had inside for size comparison.
Last but not least is the plush. She is so adorable and I am so happy.
She is about 8 inches tall. I was at first surprised that she was so small for the price, but I remembered that Japanese import products can get expensive. I really love her regardless, and I feel better buying a product where I know what it will be instead of a possible bootleg off ebay.
Her face is embroidery instead of screen printing, which I think shows a higher quality plush. She will last longer.
The back has kind of a big tag on it, but you can tuck it under her shirt.
Also, she can stand up on her own.
An added bonus is the loop attached to her head so you can hang her off a doorknob or in your car.
Over-all I will give my buying experience with Ooples a 3.5 out of 5 stars. They delivered a nice product, kept me updated on my order, but could use improvement in describing their online products and in their packaging. So, if you want your own Miku swag you can head on over to Ooples.com and pick it up! Check them out on FaceBook too for specials, promotions, and updates.
**This review is an unpaid honest review of products I paid for from Ooples.com**
